Overview
Aero Gaming PC respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and retain information when you visit our website, contact us, request support, communicate with our team, or purchase an Aero Gaming PC product or service.
By using this website or providing information to us, you acknowledge the practices described in this policy.
Information We Collect
The information we collect depends on how you interact with Aero Gaming PC.
Information You Provide
You may provide personal information when you:
- Place or attempt to place an order
- Contact us with a sales question
- Request technical or warranty support
- Submit a contact form
- Communicate with us by email
- Request information about a product
- Submit a review or other feedback
This information may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Order number
- Product or system information
- Gaming requirements and preferences
- Budget information voluntarily provided for purchasing guidance
- Support requests and troubleshooting information
- Messages, feedback, or other information you choose to send us
Please do not submit sensitive personal information through general contact forms unless we specifically request it through an appropriate process.
Payment Information
Payments may be processed by third-party payment providers rather than directly by Aero Gaming PC.
When you make a purchase, your payment provider may collect information such as your card number, billing information, or other payment credentials.
Aero Gaming PC does not intentionally store complete payment card numbers or card security codes on its own website systems when payment is handled through a third-party payment processor.
Payment providers process information according to their own privacy and security policies.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate geographic location based on IP address
- Pages visited
- Time spent on pages
- Referring website or source
- Links and buttons used
- Date and time of visits
- General website interaction information
We use this information to understand how visitors use our website, diagnose technical problems, improve performance, and protect our services from misuse.
How We Use Personal Information
We may use information we collect to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide order confirmations and updates
- Respond to sales questions
- Recommend suitable gaming PC configurations
- Provide technical and warranty support
- Diagnose system problems
- Manage returns, repairs, or replacement requests
- Verify customer or order information
- Communicate about transactions
- Improve our website, products, and services
- Analyze website performance and visitor behavior
- Detect fraud, abuse, security incidents, or suspicious activity
- Maintain business and accounting records
- Enforce our policies and agreements
- Comply with applicable legal or regulatory obligations
We may also use information for other purposes that are reasonably related to the reason it was originally collected.
Cookies And Similar Technologies
Our website may use cookies and similar technologies to operate correctly and improve the visitor experience.
Cookies are small files stored on your device that can help a website remember information about your visit.
We may use cookies for purposes such as:
- Maintaining website functionality
- Remembering preferences
- Understanding website traffic
- Measuring page performance
- Identifying errors
- Preventing fraudulent or abusive activity
- Understanding which products or pages visitors find useful
Some cookies may be placed by third-party services used for analytics, payments, website functionality, or other business operations.
You can usually control or delete cookies through your browser settings. Disabling certain cookies may cause parts of the website to function differently or become unavailable.
Analytics
Aero Gaming PC may use website analytics services to better understand how visitors interact with the site.
Analytics information may include page views, traffic sources, approximate location, device information, and general interaction data.
We use this information to identify popular content, improve navigation, diagnose problems, and make the website easier to use.
Where required by applicable law, analytics or non-essential cookies may be subject to consent or other privacy controls.
Contact Forms And Support Requests
When you contact Aero Gaming PC, we use the information you provide to respond to your request.
For technical support, we may ask for additional information about your PC, including:
- Hardware configuration
- Operating system information
- Error messages
- Diagnostic results
- Photographs or videos
- System temperatures or performance information
- Steps already taken to troubleshoot the issue
This information is used to understand the problem and provide appropriate assistance.
Do not send passwords, complete payment card numbers, authentication codes, or other highly sensitive information through standard support messages.
Order And Shipping Information
When you place an order, we may use your personal information to complete the transaction and arrange delivery.
Relevant information may be shared with service providers involved in completing your order, including:
- Payment processors
- Shipping carriers
- Order management providers
- Fraud-prevention services
- Customer communication platforms
- Repair or warranty service providers where necessary
We provide service providers only with information reasonably necessary for them to perform their function.
How We Share Information
Aero Gaming PC does not sell your personal information in exchange for money.
We may disclose information in limited circumstances when reasonably necessary to operate our business.
This may include sharing information with:
- Website hosting providers
- Payment processors
- Shipping and logistics providers
- Email and customer communication services
- Analytics providers
- Fraud-prevention and security providers
- Professional advisers such as accountants or legal advisers
- Contractors or service providers assisting with order fulfillment or customer support
These companies may process information on our behalf or according to their own applicable privacy terms.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights, investigate fraud, protect customers, or maintain the security of our website and systems.
Business Transfers
If Aero Gaming PC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.
Any successor organization may continue to process information in accordance with applicable law and the privacy commitments associated with the transferred information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may depend on:
- The type of information
- Whether you have an active order or warranty
- Customer support requirements
- Fraud-prevention needs
- Accounting and tax obligations
- Legal or regulatory requirements
- The need to establish or defend legal claims
For example, order records may be retained longer than general website inquiries because they may be required for warranty, accounting, tax, or legal purposes.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, network, storage system, or internet transmission can be guaranteed to be completely secure.
Customers are also responsible for protecting their own account credentials, email accounts, devices, and passwords.
If you believe information associated with Aero Gaming PC has been compromised, please contact us as soon as possible.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the ability to request:
- Access to certain personal information we hold about you
- Correction of inaccurate information
- Deletion of certain personal information
- Information about how your data is used
- Restriction of certain processing
- A copy of certain information you provided to us
- Withdrawal of consent where processing is based on consent
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before completing a privacy request.
Marketing Communications
If Aero Gaming PC offers promotional email communications, you may unsubscribe from those messages using the unsubscribe option included in the communication.
You may still receive non-promotional messages relating to:
- Orders
- Shipping
- Payments
- Security
- Warranty claims
- Support requests
- Other transactions you have initiated
Unsubscribing from promotional communication does not prevent us from sending messages necessary to complete or support an existing transaction.
Children’s Privacy
The Aero Gaming PC website is intended for a general audience and is not designed to knowingly collect personal information from children who are not legally able to provide valid consent under applicable law.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter and take appropriate action.
Third-Party Websites And Services
Our website may contain links to websites or services operated by third parties.
For example, we may link to:
- Component manufacturers
- Social media platforms
- Shipping providers
- Payment services
- Software providers
- Support resources
Aero Gaming PC does not control the privacy practices of third-party websites.
When you leave our website or interact directly with a third-party service, that company’s own privacy policy and terms apply.
We encourage you to review those policies before providing personal information.
External Platforms
If you interact with Aero Gaming PC through a social network, marketplace, review platform, payment platform, or other third-party service, information may also be collected by that platform.
The information available to Aero Gaming PC through those services depends on the platform, your account settings, and your interactions with us.
International Data Processing
Some service providers used by Aero Gaming PC may operate or store information in locations different from the location where you live.
As a result, information may be processed in another state, country, or jurisdiction where privacy laws may differ.
Where required, we take reasonable steps to use service providers and processing arrangements that support applicable data-protection obligations.
Do Not Track Signals
Some browsers provide a “Do Not Track” or similar privacy signal.
Because there is not a single universally adopted technical standard for all such signals, our website may not respond to every browser-based Do Not Track setting.
Where applicable law requires recognition of a particular privacy preference signal, we will seek to handle that signal as required.
Changes To This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, service providers, or legal requirements.
When changes are made, the updated version will be published on this page.
Material changes may also be communicated through additional notice where appropriate or required.
We encourage visitors to review this page periodically.
Last updated: August 15, 2026
Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information has been handled, contact Aero Gaming PC at:
Email: support@aerogamingpc.com
You can also submit a request through the Contact Us page.
When making a privacy request, please provide enough information for us to identify the relevant records and understand what you are asking us to do.