Email Support
support@aerogamingpc.comBest for order questions, technical support, warranty requests, and general inquiries.
CONTACT AERO GAMING PC
Talk to the
Talk to the
Team Behind
Your Next Build.
Need help choosing a gaming PC, checking an order, planning an upgrade, or troubleshooting your system? Send us a message and we'll help you figure out the next step.
Live Chat
Mon - Sat, 10AM to 7PM CTGet quick help with system selection, compatibility, setup, and common support questions.
Call Us
+1 (800) 555-0147Available during support hours for pre-sales questions and existing order assistance.
SEND A MESSAGE
How Can We Help?
Give us a few details about what you need and we'll make sure your message gets to the right person.
WHAT TO EXPECT
Straight Answers.
Straight Answers.
Useful Support.
Whether you're buying your first gaming PC or troubleshooting a system you already own, our goal is to give you practical answers without making things unnecessarily complicated.
Replies Within One Business Day
Most email and contact form requests receive a response within one business day. Requests sent during weekends or holidays may take a little longer.
Recommendations Based On Your Needs
Tell us what you play, your monitor resolution, and your budget. We'll recommend the level of hardware that actually makes sense for you.
Support After Delivery
If you already own an Aero Gaming PC, we can help with setup, hardware questions, troubleshooting, warranty requests, and compatible upgrades.
No Upsell-First Scripts
If a less expensive configuration is enough for what you want to do, we'll tell you. The goal is to match the system to the job.
COMMON QUESTIONS
Before You Reach Out.
These answers may save you a message. For anything else, use the form above and we'll be happy to help.
Can you help me choose between Blitz, Vortex, and Titan?
Yes. Tell us the games you play, your monitor resolution and refresh rate, your performance goals, and your approximate budget. We'll help you compare the systems based on how you will actually use them.
How quickly will you respond?
Most messages receive a response within one business day. Live chat and phone support are available Monday through Saturday from 10AM to 7PM CT.
I already placed an order. What information should I include?
Include your order number, the name or email used for the purchase, and a short explanation of what you need help with. This makes it easier for us to locate the order and respond quickly.
My PC arrived damaged. What should I do?
Keep the original box and packaging, take clear photos of the shipping carton and any visible damage, and contact us within 48 hours of delivery. Include your order number and a description of what happened.
Do you help with setup after delivery?
Yes. We can help with first boot, monitor connections, Wi-Fi setup, drivers, display configuration, and common startup questions.
Can you help diagnose a hardware problem?
Yes. Start by contacting us with your order number and a detailed description of the issue. Photos, videos, error messages, temperatures, or other diagnostic information can also be helpful.
Can I ask about upgrades before I buy?
Absolutely. If you expect to add storage, memory, a faster graphics card, or other upgrades later, we can help you choose a starting configuration that leaves sensible room to grow.
Should I send my PC back if something goes wrong?
Not before contacting us. Many issues can be resolved through troubleshooting or replacement of a single component. If a return is necessary, we'll provide the appropriate shipping and service instructions.
NOT SURE WHERE TO START?
Browse Gaming PCs
Find Your Next Gaming PC.
Compare Blitz, Vortex, and Titan, then contact us if you want help choosing the configuration that fits your games, monitor, and budget.